About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: 4 out of 7 Days a Week
Full UK Driving License is required. Responsibility for Mental Health Hospital and 16 Communities Clinics across East London.
To monitor and improve compliance, quality, and governance across all soft FM services delivered under the ELFT contract.
The role ensures services meet NHS and Trust standards, statutory requirements, and company policies through robust auditing, reporting, and continuous improvement.
Key Responsibilities:
- Conduct regular audits and inspections against:
- National Standards of Healthcare Cleanliness 2025
- Infection control protocols
- Contract KPIs
- Ensure compliance with:
- Health & Safety
- COSHH
- Food Safety
- Safeguarding
- Information Governance
- Collate audit results, identify trends, and support corrective actions.
- Produce monthly and quarterly compliance/KPI reports for internal and Trust meetings.
- Record and review incidents, accidents, and complaints.
- Ensure timely resolution and implement learning.
- Monitor and test the Business Continuity Plan annually.
- Verify compliance of subcontractors (waste, pest control, laundry, window cleaning).
- Conduct spot checks and maintain a central tracker for contractor documents and performance.
- Monitor catering services for Food Hygiene Regulations and Trust standards.
- Support catering audits and respond to findings.
Ideal Candidate Profile:
- Must have Right to Work in the UK.
- Enhanced DBS will be completed for the successful candidate.
- Full UK Driving License is required.
- Responsibility for Mental Health Hospital and 16 Communities Clinics across East London.
- Strong knowledge of healthcare cleaning and soft FM compliance requirements.
- Good understanding of H&S, COSHH, Food Safety and Infection Control.
- Experience in Facilities Management, Compliance or Quality Assurance (preferably NHS/healthcare).
- Familiarity with National Standards of Healthcare Cleanliness 2025.
- IOSH Managing Safely (or willingness to achieve).
- Food Safety Level 2 (minimum) desirable.
- BICSc or auditing qualification desirable.
EEO Statement:
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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