Children and Young People Support Worker – Coventry

Company: Midland Mencap
Apply for the Children and Young People Support Worker – Coventry
Location: Coventry
Job Description:

JOB TITLE:

Children and Young People Support Worker

EMPLOYMENT STATUS:

Zero-Hour

RESPONSIBLE TO:

Children and Young People’s Co-Ordinator

SALARY:

£13.44 per hour

HOURS:

Zero-hour/ Variable Hour Contract Includes Weekends & School Holidays

WHERE:

Coventry

Who We Look for?

Are you a warm, personable, and highly motivated individual who can empower and support a team and children and young people with complex needs and disabilities?

Do you have passion for what you do, are a strong communicator and team player and have good problem‑solving skills?

The support worker will work alongside an experienced and established team of support workers across the West Midlands region.

We place a high value upon integrity, ethical standards, and a commitment to excellence.

If you have experience leading and managing a team and experience working with children and young people with complex disabilities, that’s a bonus. But don’t be put off if not. We value transferable skills from other sectors and provide comprehensive training to all our staff.

What does a CYP Support Worker do?

Midland Mencap is looking to appoint support workers who have a passion and dedication to providing high quality, fun and safe experiences for children and young people with complex needs. They will follow a person‑centred approach when providing activities and support, take the lead on tasks designated by the coordinator, undertake training for tube‑feeding or emergency medication, and keep all information up to date, including “All About Me’s” protocols and risk assessments. They will ensure the safety, wellbeing and safeguarding of all children and young people, and maintain a creative and stimulating environment for social, leisure and recreational activities. Support workers are also expected to mentor and support new staff during their probationary period.

Key Tasks:

  • Attend staff briefing’s before and after sessions on a planned basis to discuss and assess the progress of the service.
  • Be available to work a minimum of 3 shifts a month to support the needs of the CYP service and delivery.
  • Support children & young people to participate in arts and crafts, games, sports, drama, music, & outings.
  • Be aware and respond to health and safety issues.
  • Follow financial and administrative procedures as directed by the Children and Young Person’s Coordinator.
  • Follow first aid procedures and keep records of all accidents, incidents and treatment given.
  • Provide personal care when needed respecting the dignity and privacy of the individual at all times.
  • Monitor and evaluate children and young peoples’ progress through observation and record keeping.
  • Promote Midland Mencap to families and other agencies.
  • Ensure responsibilities are carried out in accordance with Health and Safety legislation, and Midland Mencap’s Equal Opportunities and Child Protection Policies.
  • Ensure appropriate professional boundaries with children, young people, parents and carers, staff and volunteers are maintained across the service.
  • Be available to work flexible hours city‑wide.
  • Participate in planned regular meetings with the Children and Young Person’s co‑ordinator and other Midland Mencap colleagues.
  • Adhere to and implement organisational policies and procedures.
  • Attend training courses as required to develop knowledge and skills to improve the quality of service.
  • Carry out any other tasks that are deemed appropriate within your job role and the aims of the organisation.

Knowledge and Experience

Essential

  • Working as part of a team
  • Ability to motivate and encourage children and young people with complex needs to participate in activities
  • Understanding of alternative methods of communication that could be used with non‑verbal children and young people
  • Planning and delivery of creative programmes to meet individual levels of ability and need
  • Training relating to the role (e.g.)
  • Be able to participate in sports and other physical activities
  • Teamwork and working alone using own initiative

Skills

Essential

  • Excellent interpersonal skills and ability to work with a wide range of people.
  • Proactive and focused
  • Effective team player
  • Ability to work on own initiative
  • Be willing to undertake an enhanced DBS
  • Ability to use person centred approaches to plan & deliver social, leisure and recreational opportunities for children and young people with learning disabilities and complex needs
  • Ability to communicate effectively with colleagues, parents, carers, children & young people
  • Good written and verbal communication skills
  • Practical arts, crafts, music, drama, sports or games skills
  • Have held a position of responsibility

Desirable

  • Experience of working within an Ofsted and CQC regulated environment / setting.
  • Full driving license and access to a car and willingness to commute across the designated geographical area (desirable)
  • Relevant qualifications such as Pediatric First Aid, Mental Health First Aid, Level 2 or 3 Childcare.

The duties carried out in this job description must be carried out in a manner that promotes equality of opportunity, dignity and due respect of all employees and citizens and is consistent with Midland Mencap equal opportunities policy.

Midland Mencap reserves the right to alter the content of this job description, after consultation, to reflect changes to the position without altering the general character or level of responsibility.

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Posted: June 1st, 2026