Job Overview
We are seeking a dedicated and organised Parts Advisor to join our team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments. This role offers an excellent opportunity for individuals with strong organisational and communication skills to contribute to a dynamic automotive or maintenance environment. The successful candidate will learn all areas of this busy parts department and will be able to assist or cover any job role within the department.
We are a premium motorhome dealership and require a parts advisor to strengthen our team and be able to carry out all tasks within the department. Opportunity to grow is available for the right person.
Duties
- Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service
- Manage and update parts inventory using Microsoft Excel and other organisational tools
- Process orders accurately and efficiently, ensuring timely delivery or collection of parts
- Maintain a clean and organised parts department, adhering to safety standards
- Communicate effectively with suppliers and internal teams regarding stock levels and order status
- Support maintenance activities related to parts storage and handling
- Keep detailed records of transactions, returns, and warranty claims
- Provide technical advice on maintenance procedures when required
Experience
- Previous experience in a similar Parts Advisor or customer service role within the automotive or maintenance industry is preferred
- Proficiency in Microsoft Excel and basic computer skills are essential
- Excellent communication skills, both verbal and written, with a professional phone manner
- Organisational skills with the ability to multitask in a fast-paced environment
- Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory
Benefits
- Company pension
- On-site parking
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