£27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension
We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business.
The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field.
What’s on Offer for the Breakdown Coordinator
Starting salary of £27,800p/aMonday to Friday working hours – no weekendsEnhanced company pension contributionEmployee wellbeing and wellness support programmesOngoing training and career developmentCompany sick pay schemeFree onsite parkingTravel-related benefitsStable, permanent employment with progression opportunities
Key Duties of the Breakdown Coordinator
Receive and process customer breakdown and repair enquiriesSchedule and dispatch Field Service Engineers based on customer requirements and engineer availabilityMonitor active jobs and provide customers with regular progress updatesMaintain accurate records using internal systems and databasesWork closely with the Service Manager and UK Service Supervisor to resolve operational issuesAdjust engineer schedules and appointments in response to changing prioritiesSupport the wider service department with additional administrative and coordination tasks when required
What we’re looking for in the breakdown coordinator
Previous experience within a service coordination, scheduling, or breakdown support environment is advantageousStrong organisational skills with the ability to manage multiple prioritiesExcellent communication skills when dealing with customers and colleaguesConfident liaising with both internal departments and external clientsHigh attention to detail and accuracy when updating systems and recordsPrevious experience as a breakdown coordinator or similar role
If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details
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