About the role
An exciting opportunity within the Regulatory Services and Health Team. The role is 1.0 FTE (37 hours a week) based in our Crewe offices. It involves offering frontline initial contact with businesses and members of the public, providing specialist information and advice as appropriate by telephone and email. You will undertake purchasing and invoicing for the Regulatory Services team and maintain up-to-date records of expenditure and income in line with policy and procedures. The role provides administrative support for licences and approvals within Environmental Health, Licensing, Animal Health and Welfare, and Trading Standards services, and you will provide accurate data for statutory returns, performance monitoring and customer satisfaction. The role also requires developing proficiency in the team’s bespoke management information system and providing support to officers within the team as required.
About you
- IT/Administration-based knowledge and experience, including working knowledge of Microsoft products and applications.
- High level of numeracy and literacy.
- Excellent interpersonal skills to support customers and provide clear, accurate advice and guidance.
- Ability to prioritise personal workload and contribute to team working.
- Experience delivering frontline local authority services.
- Flexible approach to work.
Benefits
- Enhanced annual leave: start with 34 days (including bank holidays) from day one, growing to 39 days after five years of service.
- Purchase of annual leave: up to 10 extra days per year (pro‑rata for part‑time staff).
- Flexible working pattern: 37‑hour standard full‑time week with flexi‑time and hybrid/remote options.
- Salary‑sacrifice green car scheme: lease a brand‑new electric or hybrid car with no credit checks or deposits.
- Salary‑sacrifice white goods scheme: purchase home and electronic items with salary deductions.
- Enhanced public pension: career‑average pension with contributions at 1/49th of yearly pensionable pay.
- Cycle‑to‑work scheme: savings of 25‑39% on retail price of bikes and safety equipment.
- Employee assistance programme: free confidential support for work and personal challenges.
- Discounted gym membership: corporate membership prices for Everybody Leisure, including gym, swim, group fitness at 16 facilities, off‑peak racket sports, athletics tracks, and sauna/spa.
Equal opportunities statement
As an equal opportunities employer, we welcome applicants from all backgrounds and aim to reflect the diversity of our local communities.
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