Organised & Proactive – You’ll ensure our neighbourhood centres run smoothly, supporting families and staff with day-to-day operations. Customer-Focused – You’ll provide a warm welcome, answer queries, and signpost visitors to the right services. Safety & Standards – You’ll help maintain a safe, clean, and welcoming environment, ensuring health and safety standards are met. What You’ll Do…
- Act as the first point of contact for visitors to our neighbourhood centres.
- Support bookings, appointments, and service user records using IT systems.
- Assist with maintaining a safe and clean environment, including basic checks and displays.
- Provide information and signposting to families and service users.
- Occasionally support group sessions to ensure smooth delivery and appropriate supervision.
Strong organisational and communication skills.
- Ability to build positive relationships with service users and colleagues.
- Confidence in using IT systems for bookings and record-keeping.
- Commitment to safeguarding, equality, and health and safety.
- Flexibility to work outside core hours when needed.
Lancashire County Council is dedicated to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we’re looking for passionate individuals to join us.
Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
Development – We’ll support you with training and opportunities to grow your career.
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