ASSISTANT MANAGER

• Location: Unit 14 Hays Galleria, 51 Tooley Street, London, SE1 2QN, United Kingdom
• Employee Type: Full Time
• Manage Others: Yes

Responsibilities

• Lead the day-to-day operational and financial excellence of the Shack, exercising great leadership and decision-making to support operational standards and the culture of Enlightened Hospitality.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed, while upholding Shack standards of hospitality.
• Build and lead a high-performance team of hourly team members by participating in training, development, and performance management.
• Complete operational support functions such as purchasing, receiving, inventory to ensure operational excellence and financial health.
• Lead and work to maintain the facility and all equipment to the highest standards, ensuring safety and cleanliness.

Qualifications

• Self‑motivated, positive, and passionate about fostering a great sense of teamwork.
• At least 1 year of leadership experience supervising a team.
• Food Safety Certification (Level 2 food hygiene).
• Right to work in the UK.
• Effective communication skills, both written and verbal.
• Ability to drive hospitality and inspire others to do so.

Benefits

• Competitive salary plus performance bonuses.
• Strong career growth opportunities.
• Company pension.
• Employee Assistance Programme (EAP).
• Career development opportunities.
• Free drinks and food on lunch breaks and 30% staff discount on food outside of work.
• 6-8 week training program with 4 weeks of hands‑on application and certification to prepare for success.

Contact

• Contact Name: John Cast
• Contact Email: John.Cast@diversedining.co.uk

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