Your Opportunity, Your Team
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Hourly Pay
£13.00 per hour
Where You’ll Work
- This role is onsite and will require you to work from our Knowsley distribution centre daily.
- Work hours – Evenings: On Call 22.5+15 Mon-Fri 15:00-23:00
- Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week.
- The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00.
- You will be given 2 weeks’ notice of your working hours each week.
What You’ll Do
- The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
- The role is PC-based; however some returns roles include lifting and loading heavy items up to 25KG and using fork lift trucks.
What You’ll Bring
- Full training and support will be provided, so warehouse experience is not required.
- Basic PC skills (data entry, navigation between screens).
- Attention to detail as Quality Customer Service is our top priority.
- Deadline driven, efficient and accurate, quick learner with energy and motivation.
- Punctuality and commitment are essential.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). If you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits such as competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, and company discounts. In our U.S. market, health care benefits start on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.
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