Customer Service Adviser – JPS

Company: Job Search Place Limited
Apply for the Customer Service Adviser – JPS
Location: Wychavon
Job Description:

Jewson Partnership Solutions (JPS) is a brand within Stark UK that specialises in providing solutions for our customers in the Public Sector, mainly Housing Associations, Local Authorities and maintenance contractors. A new agreement has been secured with one of our National Contractor partners, which will incorporate a dedicated store located on a new site in Evesham. The role involves providing and managing van stocks and a wide range of building reactive maintenance materials, including plumbing, electrical and ironmongery. We are looking to recruit a warehouse/sales assistant to work within a small team focused on stock management, product availability, monitoring van spares, arranging deliveries and delivering excellent service to our client and their tradesmen.

Competitive salary based in Evesham. Hours: Monday to Friday, 7.30am to 4.30pm. The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with ability to carry out physical tasks safely.

What You’ll Be Doing

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
  • Develop great relationships with colleagues and our client’s tradesmen, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
  • Use our in‑house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
  • Keep the branch looking clean and tidy, to make a great first impression on our customers.
  • Maintain stock levels and carry out regular stock counts.
  • Work with colleagues to suggest opportunities for improvement.

What We’re Looking For

  • Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
  • Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
  • Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
  • Pride – You take pride in your work and are dedicated to producing top‑notch results.

What’s in it for you?

  • Retirement Savings Plan (Pension) – with Legal & General.
  • Life Assurance – From your first day of employment you are covered for a lump‑sum death in service benefit of 2×your basic salary; by joining the STARK Building Materials Retirement Savings Plan and contributing a minimum of 4% of your pensionable earnings, this benefit increases to 4×your pensionable earnings.
  • WorkPerks – Access to hundreds of discounts via Reward Gateway.
  • Aviva Digicare+ Workplace App – Access to a digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation.
  • Voluntary company benefits such as salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover.
  • Employee discount.
  • Refer a friend scheme.
  • Wellbeing centre via WorkPerks.
  • New reward and recognition programme – launching soon!

Required Skills and Experience

  • Previous industry experience preferred but not essential.
  • Experience in a customer‑facing environment.
  • Passion for working with people.
  • A positive can‑do attitude.

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Posted: June 1st, 2026