Pinnacle Group – Position Overview
Pinnacle Group is looking for a part-time Security Officer & Control Room Operator to ensure the safety and security of our properties and sites. You will be joining our Workplace Security Teams based in Carrington, Manchester (M31). Access to your own transport is essential as there is no public transport to the site.
About Pinnacle Workplace
Pinnacle Workplace delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, the team supports clients in manufacturing, retail, education and office environments.
Role Responsibilities
- Monitor premises, conduct regular foot patrols, respond to incidents, and maintain detailed reports.
- Meet and greet visitors, staff and contractors and manage the gatehouse environment.
- Conduct routine patrols of assigned premises and detect signs of any intrusion or unusual activity.
- Respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
- Liaison with local authorities, including police, emergency health services or fire services in case of an emergency.
- Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
- Operate a telephone switchboard and use client software in the control room.
Schedule and Hours
This is a part-time position guaranteed 20 hours per week plus extra hours to cover holidays, sickness and additional requirements. Shifts are 0600‑1800, 1800‑0600, 0630‑1400, 0930‑1800, days, nights, weekends (higher rates available for some positions).
Key Requirements
- Valid SIA Badge – SG or DS Licence – Essential.
- SIA CCTV Licence – advantage.
- Own vehicle – essential due to location.
- Evidence of honesty and reliability, with pride in professionalism and excellent customer service.
- Full 5-year UK checkable work history.
Who We Are
Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
Who We’re Looking For
We are looking for someone who meets the key criteria above and embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
Our Offer
We believe that diversity makes us stronger. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
Benefits
- Flexible Working Arrangements.
- Employee Assistance Programme.
- Personal Development Plans.
- Statutory benefits such as sick pay, maternity/paternity leave, pension scheme and annual leave.
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