Young Crisis Hub is a CQC‑regulated provider delivering bespoke, therapeutic care and support for children and young people with high-level needs. Grounded in relational neuroscience and trauma-informed practice, our goal is to help young individuals return to their developmental pathway and reach their full potential. Our mission is to deliver high-quality, relational care that empowers young people in crisis to build safe, stable, and fulfilling lives.
We believe that every young person deserves support that is not only professional, but human – grounded in empathy, built on trust, and designed to meet their unique needs.
Base pay range
About the Role: We’re looking to hire a Team Administrator to join Young Crisis Hub. The role involves managing various aspects of property sourcing and maintenance, ensuring compliance, and facilitating effective communication within the team.
Responsibilities:
- Property Sourcing and Management: Source appropriate properties within agreed timeframes.
- Property Maintenance: Manage all properties to ensure they remain in excellent condition, including liaising with and coordinating contractors for maintenance and repairs.
- Procurement: Manage purchase orders, ensuring all requests and approvals are processed efficiently and in line with company procedures.
- Systems Administration: Oversee and manage all Microsoft licenses, ensuring compliance and accessibility for all users.
- Platform Management: Administer and maintain staff logins for Flexebee, QCS, and ClearCare systems, ensuring accuracy and access control.
- Telephone Management: Answer calls through the main phone line professionally and promptly.
- Team Organisation: Maintain and update the team’s OneNote system, ensuring information is clear, accessible, and up to date.
- Internal Communication: Create and manage staff WhatsApp groups to support effective communication across teams.
- Meeting Support: Take minutes during clinical review meetings and ensure these are completed and shared with the Operational Director.
- Compliance Support: Support and/or complete compliance procedures as required.
- SharePoint Administration: Act as the SharePoint administrator, maintaining document structures, permissions, and updates.
- Business Support: Assist with monthly business updates by collating information, tracking progress of actions, and ensuring all minutes and reports are accurately filed.
- Governance Communication: Produce and distribute a monthly governance newsletter.
- Staff Communication: Create and issue a monthly staff newsletter to share updates, achievements, and key information.
- Referral Tracking: Maintain and regularly update the referral tracker to ensure accurate and up-to-date information is available to the management team.
Required Skills:
- Strong organizational skills.
- Excellent communication abilities.
- Proficiency in Microsoft Office and property management software.
Preferred Skills:
- Experience in property management.
- Familiarity with compliance procedures.
- Ability to work collaboratively in a team environment.
Pay range and compensation package: £22,500 PA
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Mental Health Care
- Administrative and Support Services
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