Property Management Training Manager

Benefits

• Basic salary range of £30,000 to £36,000 per year, dependent on experience
• Annual bonus of up to 10% of salary, based on hitting half‑yearly targets
• Company car
• 8:30 am to 6 pm (Monday to Friday)
• Hybrid working

Additional Benefits

• 30 days annual leave per year*
• 24/7 access to our Employee Assistance Programme
• Eye care*
• Up to £500 for successful employee referrals

*subject to policy terms.

Responsibilities

• Design, develop and deliver training programmes to improve performance in sales, property management and customer experience
• Deliver training programmes to ensure compliance with procedural and legislative requirements
• Create and maintain online training modules and documentation reflecting current company policy and legislative requirements
• Support other departments in developing and maintaining Operations Manuals
• Review training materials to ensure they provide learning that enables improved knowledge, skill and ability
• Maintain up‑to‑date knowledge of company procedures, operating systems, key tasks and legal requirements to develop and maintain training materials
• Keep up‑to‑date with best practice in learning and recommend implementation within the company where appropriate
• Assist and cover other areas within the team/department as required
• Manage systems training, identifying knowledge and skills gaps
• Design and implement training solutions specifically for Spicerhaart (e.g., blended learning, e‑learning platforms)
• Manage allocated training projects: designing and delivering appropriate solutions to standard, deadline and cost constraints
• Ensure accurate training records are kept and forwarded to appropriate management
• Uphold the company Core Beliefs and standards at all times
• Spend multiple days in the field each week, supporting and coaching in‑branch Property Managers
• Deliver training across various parts of England and Wales, particularly the South and South West areas.

Skills and Abilities

• In possession of a CIPD qualification in Learning and Development or equivalent business experience, including a minimum of 3 years in a related role within the property industry, preferably property management
• Confident in creating learning resources digitally and via PowerPoint
• Inspirational, able to influence and motivate others, with a natural ability to bring out the best in people
• Excellent communication and presentation skills; self‑motivated, confident and flexible
• Ability to work accurately and be well‑organised

Equal Opportunities

At Spicerhaart, variety makes our company DNA come to life. We love people, and we welcome the differences that make each person who they are. Spicerhaart is proud to be an equal opportunity workplace and welcomes all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

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