Progression Coach – Young People (Support Worker)

Central Recruitment is working with a prominent national homelessness charity that supports and accommodates young people. We are recruiting two Progression Coaches for the Durham area to provide supported accommodation for young people aged 18+ and help them transition to their own independent accommodation. The role is temporary, covering approximately 3 months, with a pay rate of £15.20 per hour (£13.56 with £1.64 holiday pay). Hours are 37.5 per week with two shift options: Monday‑Friday 09:00‑17:00 and Monday‑Sunday 14:00‑22:00. This role involves lone working. This is a fantastic opportunity to join a dedicated team and make an impact in the lives of vulnerable young people.

Key responsibilities

• Manage a caseload of 8 clients, delivering regular key work sessions and support plans
• Ensure client safety and wellbeing, following safeguarding and emergency procedures
• Provide flexible, person‑centred support and encourage client involvement in activities and decisions
• Work with external agencies while following data protection and information sharing procedures
• Support clients into education, training, employment and volunteering opportunities
• Help maintain a safe, welcoming environment and support new client move‑ins
• Support volunteer coordination and client involvement initiatives
• Maintain accurate records and building security

What we’re looking for

• Experience supporting young people or individuals affected by homelessness
• Understanding of homelessness, mental health, substance misuse and care‑experienced individuals
• Experience managing caseloads, risk assessments, support plans, safeguarding and health & safety procedures
• Experience managing challenging behaviour and responding calmly in crisis situations
• Strong literacy, numeracy and IT skills, including note taking
• Ability to maintain professional boundaries, work collaboratively and reflect on practice for development

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