Customer Assistant – Food – Grantham Simply Food

Company: Marks and Spencer
Apply for the Customer Assistant – Food – Grantham Simply Food
Location: Grantham
Job Description:

Work Pattern

Sunday: 13:00-20:00

Saturday: 15:00-22:00

Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.

We seek passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again day in and day out, meeting strong customer demand head‑on.

You will be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to customers. Through remarkable service you’ll ensure our customers feel truly valued every time they shop with us.

  • At M&S customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
  • Being digitally confident is essential. You’ll use our digital tools, such as Sparks and in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Being a team player is crucial. You’ll contribute to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience.
  • Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same—and you’ll embrace the challenge.

This is a frontline role for those ready to roll up their sleeves, with huge opportunities. Are you ready for it? Take Your Marks and apply today.

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Posted: June 1st, 2026