Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
Main Responsibilities
You will provide core business functions in addition to working closely with a range of Practitioner Leads, Team Manager, Family Practitioners, Professionals and Partners.
You will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications. You’ll also chase workers for paperwork to make sure work is completed to the required deadlines. A part of this role is inputting data in our database, sharing data, and helping to ensure the database is up to date and accurate by cleansing data as and when needed. In addition, there is a requirement to support wider more generic office functions to support the delivery of all business support services.
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:
- Level II in Business Administration or equivalent qualification.
- An IT qualification equivalent to the competency level of ECDL or equivalent.
- Good communication skills as you’ll interact with lots of people across the organisation and externally through phone, in person and email.
- Good organisation skills and attention to detail, as you’ll be keeping data updated and working to deadlines.
- A flexible approach to work as sometimes things can change, so you’ll need to be able to prioritise work and sometimes change tasks quickly.
- A passion to always give the best service.
But it’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager, Tracy Egan, Business Support Team Leader at tracy.egan@staffordshire.gov.uk.
Interviews will be held on 8th May 2026.
Benefits
In addition to your salary, as a member of staff, you will have access to rewards and benefits that support a healthy work‑life balance.
Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.
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