Operations Administrator

Job Description

We are looking for a dedicated and organized individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service. Working closely with InterpretersLive! clients and liaising with both hearing and Deaf people.

• Full time role
• Remote working Monday and Friday; Office based Tuesday-Thursday, 8.30am-5pm in our offices based in Redditch

Applicants must be UK residents and have permission to work in the UK. In addition, you are required to hold or undertake a DBS check for roles within Sign Solutions.

Main Duties & Responsibilities

• Provide full operational support for our InterpretersLive! service and client implementation for sales team
• Customer and Interpreter support
• Technical support for clients
• Onboard and maintain Interpreters supply chain
• Manage, arrange and coordinate training requests

Qualifications

Essential skills/qualifications/experience:

• British Sign Language skills are preferred but not essential
• Excellent attention to detail and time management skills
• Good knowledge of IT and Windows based applications
• Demonstrates initiative
• Proactive

Additional Information

What’s In It For You?

Start salary £24,570

• Training and CPD
• DBS Renewal
• Attendance bonus scheme
• Health and Wellbeing schemes
• Policies to include Mental Health, Menopause and more
• Employee Assistance Programme / Cash Plan
• Access to discounts from hundreds of leading retailers
• Access to mental health specialist support
• Birthday celebrations/gifts
• Team events
• Occupational Sick Pay (OSP) and (SSP)
• Work for an established company with 27 years in the industry

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