Support Worker

Company: Shaw Healthcare
Apply for the Support Worker
Location: Hay on Wye
Job Description:

About the Role

As a Support Worker you will be responsible for promoting physical and emotional support to our lovely service users. The role will include, but is not limited to:

Responsibilities

  • Providing person‑centred care in line with an individual’s care plan
  • Offering personal care, which includes assistance with bathing, dressing and hygiene
  • Maintaining accurate documentation of care delivered, including fluid/food intake, activities and incidents
  • Promoting dignity, choice and inclusion
  • Working collaboratively as part of a team and supporting your colleagues in day‑to‑day duties
  • Maintaining a safe, happy, and caring environment

Requirements

No experience required – Your values and behaviours matter more than your background. If you are someone who listens well, treats others with respect, and genuinely wants to support people to live their lives, we will provide everything you need to succeed. With full training, ongoing support and development opportunities, you’ll be supported every step of the way.

Location

Cartref is a care home in Hay-on-Wye, specialising in dementia care. The facility offers a comfortable, supportive environment with personalised care tailored to the needs of each resident. It focuses on providing high‑quality care in a homely setting, ensuring that residents feel safe and well‑cared for. The home also features communal spaces and activities designed to enhance the well‑being and social engagement of its residents.

Benefits

  • Care Qualifications
  • 76% Employee Owned – our employees have received over £1850 each in tax‑free bonuses to date!
  • Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
  • Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
  • Company Sick Pay
  • Enhanced pay rates for bank holidays
  • Free Uniform
  • Death in service payment subject to criteria
  • GP online – providing around‑the‑clock GP consultation via an interactive app
  • Discounted homemade meals while on shift
  • Pension scheme
  • Colleague discounts – access to over 1600 high‑street discounts including carefully selected discount partners
  • Holiday discounts
  • Outstanding recognition schemes such as Shaw Star awards and Long Service awards
  • Online benefits and cashback rewards
  • Our support to your wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives colleagues and their family access to 24/7, 365 support for a whole range of issues including physical, mental and financial issues

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Posted: June 1st, 2026