Company Description
Spillcraft is a UK-based leader in comprehensive spill management solutions, dedicated to safeguarding people, workplaces, and the environment. We provide tailored services such as spill risk assessments, site audits, product supply, installation, and training to help businesses address spill risks and maintain compliance with environmental and health & safety regulations. Our team of experts collaborates with clients in various industries to promote workplace safety, sustainability, and pollution prevention. With ISO-certified processes and partnerships, Spillcraft delivers effective, end-to-end solutions that ensure operational efficiency and environmental responsibility.
Role Description
This is a full-time, on-site role located in Sandbach for a Customer Service Representative. The role involves providing exceptional customer support to ensure customer satisfaction, resolving inquiries efficiently, and enhancing the overall customer experience. Responsibilities include handling customer queries, managing orders, and maintaining accurate records to support the company’s commitment to high-quality service and environmental safety.
Qualifications
- Proficiency in Customer Service, Customer Support, and Customer Satisfaction
- Demonstrated experience in managing Customer Experience and delivering exemplary service
- Strong communication, interpersonal, and problem‑solving skills
- Ability to work effectively in an on‑site team environment
- Organizational skills with attention to detail and accuracy
- Proficiency with relevant office software and customer relationship management (CRM) tools
- Experience in a similar role or in a support-related industry is a plus
- A commitment to workplace safety and environmental principles
#J-18808-Ljbffr…