Job Description
The Security and Resilience Control Centre (SaRCC) operates 24/7/365 and provides Aberdeen with centralised oversight of office locations, travellers, and incident escalation needs. The department is staffed by one Operator and one Controller per shift, both working closely together and supported by the SaRCC Specialist. SaRCC serves as the single point of contact for technical security issues, incident coordination and crisis escalation, ensuring continuity and a high‑quality response across the estate.
About The Role
As a Security Control Room Operator, you will monitor and operate Aberdeen’s integrated technical security systems, including CCTV, access control, alarm monitoring and building management tools. You will join a small, collaborative team working 12‑hour shifts on a four‑days‑on, four‑days‑off, four‑nights‑on rotation covering weekdays, weekends and public holidays. Your role includes handling access enquiries, running daily access reports, responding to incidents, supporting building evacuations, answering calls and emails, and maintaining situational awareness across the Aberdeen estate. There is significant on‑the‑job learning, supported directly by the Controller, and strong long‑term progression opportunities for individuals who want to build a career in corporate security operations. Enhanced rate overtime opportunities are available.
Key Responsibilities
- Support and direct Security Officer personnel, ensuring clear communication and collaboration.
- Maintain competence in technical security, building management and global travel tracking systems across monitored sites.
- Support briefing and debriefing at each shift.
- Adhere to operational processes and ensure daily tasks are completed and recorded.
- Prepare and present operational management and incident reports.
About The Candidate
- Experience or understanding of access control, CCTV, alarm response and security operations.
- Good PC skills and confidence using Microsoft systems.
- Ability to remain calm under pressure and make decisions across multiple tasks.
- Strong interpersonal and communication skills, including written reporting.
- Corporate security, police or military background desirable but not essential.
Disability & Equality
Aberdeen is a Disability Confident Committed employer. We are committed to offering an interview to applicants with a disability who meet the minimum criteria for the role. If you would like to request any reasonable adjustments during the recruitment process, please let us know.
Benefits
You will receive 20 days’ annual leave, a 16% employer pension contribution, a discretionary performance‑based bonus when applicable, private healthcare and flexible benefits such as gym discounts, season ticket loans and access to an employee discount portal.
#J-18808-Ljbffr…