Dispatcher

We have an exciting opportunity for you to join our team as a Dispatch Agent.

Responsibilities

• Preparing driver paperwork
• Completing breakdowns
• Coordinating the distribution of work among Linehaul drivers to help them achieve the hub’s operational goals in the most efficient way
• Updating systems with accurate information to ensure correct execution of the delivery assignments
• Providing support to the drivers and assisting them with issue resolution
• Contacting customers when needed to obtain additional information or advise on potential service‑related issues
• Proactively reporting any issues that occurred to management and compiling reports on hub’s productivity, volumes and performance

Qualifications

• Experience in coordinating a team in a busy transport and/or dispatch environment is an advantage
• Good Microsoft Office & PC skills
• Good geographical knowledge
• Focused on accuracy and attention to detail
• Driven to solve problems while using planning and organizing skills
• Able to communicate and align with different stakeholders
• Ability to manage own and teams time effectively with attention to detail in a pressured environment

Benefits

• Attractive compensation package
• Training to get you started and on‑the‑job learning opportunities
• Extensive learning resources to further develop your skills and knowledge, including online language courses
• Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced‑rate shipping
• Great career opportunities
• FedEx is one of the world’s most admired companies and trusted brands year after year

Night Shift allowance from 22:00 to 06:00

Salary: £31,603.14 per annum

Hours per week: 37.5

Days/shift Pattern: 14:00 – 22:00

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce. FedEx in the UK is Disability Confident ‘Committed’.

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