Shop Volunteer (Till & Customer Service) – Stockton on Tees
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers, we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.
Customer Service & Till volunteer – typical activities
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week and weekend, as agreed with the shop manager.
There is no minimum commitment or fixed hours. We only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
How to apply
Interested? Please click on the apply button and we will be in contact soon. If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk.
Diversity and Inclusion
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role.
If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives.
We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need.
As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15‑17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
Location
134 High Street, Stockton-on-Tees, Durham, TS18 1LP, United Kingdom
The skills you need
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What’s in it for you
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre‑agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
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