Property Manager – Marble Arch House

JOB TITLE: PROPERTY MANAGER

DEPARTMENT: PROPERTY MANAGER

LOCATION: MARBLE ARCH, LONDON (Hybrid – 4 days in office)

REPORTING TO: SENIOR PROPERTY MANAGER

TYPE OF CONTRACT: PERMANENT

What You’ll Do

• Lead on property management delivery to office and retail spaces, delivering operational expertise to optimise operations, establish safe and reliable building management processes, and enhance experiences.
• Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
• Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programs.
• Work with the on-site building management teams, fabric managers and specialist engineering support. Ensure all staff are delivering the standard of service to which the building is to be maintained.
• Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and British Land staff are provided with a safe environment in which to conduct their core business activities.
• Act as the Responsible Person and Senior Fire Warden in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
• Act as custodian and ensure that all aspects of the relevant manuals, including the Incident Management template, are kept up to date and relevant to the property.
• Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
• Implement steps towards the sustainability strategy to reduce operational carbon through improvements in building energy efficiency and provide support to occupiers with their own sustainability plans. In particular, work closely with occupiers to explore opportunities to minimise their operational impact and reduce waste.
• Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
• Employ in practice the principles regarding Fabric Management and Long-Term Costing initiatives.
• Take ownership of company values ensuring that they are fully integrated into all the buildings’ services.

Essential

• Property/Facilities Management experience
• Financial Management / Budgeting
• Health & Safety (IOSH Managing Safely) qualification
• Managerial skills
• Tendering and Contractor Management
• Basic IT Skills

Desirable

• Fabric/long term costing
• Project Management
• Service Charge
• Environmental/Sustainability management

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