Overview
The Client Service team connects Guidepoint’s clients with subject‑matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
Position Details
This is a hybrid position out of our London office. All applicants must have the right to work in the UK.
Play a vital role in Guidepoint’s success. As a Healthcare Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client.
Responsibilities
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Qualifications
- Bachelor of Science degree (e.g., Public Health, Biology, Neuroscience, Chemistry)
- Previous internship/volunteering/extracurriculars/research lab experience
- Right to work in the UK
Skills
- Desire to work in a sales/lead generation role that is KPI and metrics‑driven
- Ability to work in a fast‑paced, results‑oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
Benefits
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year‑round company‑sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
- Volunteer days
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