Scheduler

Duties of the role

• Coordinate and manage repair work orders using a housing management system, ensuring accuracy and timely updates.
• Maintain effective communication with internal teams, residents, and external contractors.
• Monitor KPIs such as job completion rates and customer satisfaction, escalating issues when needed.
• Provide administrative support across departments and ensure databases and documentation are kept up to date.

Required qualifications

• Proven experience in a repairs or maintenance scheduling/ works coordination role.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent communication and customer service abilities.
• Proficient in Microsoft Office and housing management or scheduling systems.
• Knowledge of property maintenance and housing sector regulations is desirable.

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