As an Operations Support Officer in our Leisure team, you’ll play a key role in keeping a busy, multi-use sports and conferencing facility running safely, smoothly, and efficiently. Your work will directly support colleagues, visitors, and the wider community to enjoy a high-quality environment every day.
In this varied, hands‑on role, you’ll help create a welcoming, safe and engaging space where people can train, compete and connect. From supporting daily operations and compliance to helping deliver events and maintain facilities, your contribution will have a positive impact on both customer experience and community wellbeing.
What you’ll do as an Operations Support Officer
You’ll be entrusted to:
- Support the day‑to‑day running of the facility, ensuring a safe, clean and well‑maintained environment
- Open and close buildings, monitor site security, and respond to incidents or emergencies
- Carry out compliance checks and support health and safety standards in line with company procedures
- Assist with event and activity setups, including physical tasks such as moving equipment and preparing spaces
- Transport colleagues and carry out off‑site duties using company vehicles
- Support Duty Managers and cover shifts when required, including weekends and nights
Does this sound like you?
- Experience in a supervisory or operational role within a leisure, hospitality or similar environment
- A good understanding of health and safety legislation and its practical application
- Strong communication and customer care skills, with confidence working with a wide range of people
- Ability to stay calm under pressure and respond effectively in emergency situations
- A full, clean UK driving licence and confidence driving company vehicles
What we offer
- Holidays: 20 days, 21 days after 1 years’ service + bank hols
- Free Gym membership
- Staff meal, physio discounts
- Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- All Leisure Benefits – Employee Benefits (moreleisure.com)
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