Independence Plus Support Worker

Independence Plus Support Worker

Application Deadline: 1 June 2026

Department: Independence Plus

Employment Type: Permanent

Location: Harborne, Birmingham, UK

Reporting To: Giles Logan

Compensation: £25,115 – £25,708 / year

Description

To be part of a team of care staff supporting IP clients to access the 24 hour curriculum at QAC by working towards set targets to develop client’s independent living skills. Salary is based on experience and qualifications. This role involves shift work, sleep ins, and working one day on the weekend. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Key Responsibilities

• Promote the aims and ethos of the College both within the teaching and learning context and within the corporate life of the College.
• Understand and respect individual client’s right, choices, personal dignity, privacy and aspirations.
• Appreciate and comply with CQC Regulations in relation to residential care.
• To administer prescribed Medication and Homely Remedies to clients as required, closely following QAC’s Handling and Administering Medication policy. To immediately act up any medication errors.
• To support clients with healthcare needs including, but not limited to, Diabetes and Epilepsy.
• Help plan, promote and maintain good care practice and contribute positively to teamwork through good communication with other IP support staff and attend team meetings.
• To monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS
• Contribute to the implementation of support plans, risk assessments, clients’ reviews, and targets.
• Liaise with clients’ families, where appropriate.
• Initiate and be involved in clients’ leisure activities.
• Encourage integration and inclusion into the wider social community
• Maintain effective record systems to a quality standard, which complies with internal and external regulations.
• Actively partake in professional supervision and attend mandatory training as required
• To have a flexible approach to rota requirements within the remit of service need as directed by IP Manager and seniors, including sleep ins on a rota basis (for which there is an additional nightly payment).
• To work under the guidance of the IP Manager and seniors on a day to day basis
• Become familiar with all policies and procedures, including Health and Safety, Clients Complaints procedures, First Aid and Safeguarding.
• To be able to relate, motivate and communicate with young adults with disabilities.
• To be able to communicate effectively, both verbally and in writing.
• Have a willingness to complete training and the care certificate by demonstrating the necessary competencies
• To be able to follow company policies and procedures
• To have previous experience within a care setting (can be paid, voluntary, carer or support worker IP experience)
• To be able to make effective working relations with other members of the IP team.
• To have an understanding of and commitment to equal opportunities.
• To be able to keep calm and follow procedures in stressful situations.
• To be committed to supporting residential clients to develop their independent skills and to support them with transition post college
• To have a proven ability to complete written reports

Skills, Knowledge and Expertise

• Excellent interpersonal and teamwork skills
• Good standard of IT skills, including Microsoft word and email systems
• Caring, understanding and nurturing individual
• An individual keen to develop into the role and attend training
• Have the ability to communicate clearly with people with support needs
• Experience of supporting a team
• Experience with planning leisure activities
• General knowledge of CQC’s Key Lines of Enquiry
• Understanding of confidentiality and data protection
• To have a flexible approach to the job role
• Experience of maintaining clear and accurate records
• Understanding of the Mental Capacity act

Benefits

• Schedule 1 Benefits (reviewed annually and/or as appropriate)
• Academic Year 2024/25
• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme – a free programme that offers savings to students, parents and all staff at QAC – up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

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