HR Shared Services Assistant (Fixed-Term, Maternity cover)

Position Details

Salary: £26,908 to £28,890 per annum, depending on skills and experience.

Area: HR Shared Services

Location: Jubilee Campus

Closing Date: Saturday 30 May 2026

Reference: HR150026

Job Description

We are looking to appoint a HR Shared Services Assistant to join our friendly and supportive Employment Support Services team. This customer-focused role involves day-to-day transactional and advisory support to all staff across numerous HR activities, including dealing with customers over the phone and via email.

Responsibilities

• Provide day-to-day transactional and advisory support to staff across numerous HR activities.
• Maintain high levels of attention to detail and accuracy in a data entry or administrative capacity.
• Resiliently handle high-volume requests, adaptively solve problems, and actively seek opportunities to improve customer service and processes.
• Gain HR experience covering the full employee life cycle, from inducting new hires to processing leavers.
• Work in a hybrid model, typically 2–3 days per week on campus.

Qualifications

• Strong team player with a passion for excellent customer service.
• Positive, pro‑active, flexible approach and willingness to learn new skills.
• GCSEs in English and Math (C/4 or above) or equivalent.

Term

This is a fixed‑term post for 12 months (36.25 hours per week). Arrangements for job share will be considered.

Benefits

• Fitness and health facilities
• Staff discounts and travel schemes
• Generous holiday allowance
• Contributory pension scheme

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