Estates Coordinator

Company: Serco Limited
Apply for the Estates Coordinator
Location: Swindon
Job Description:

Ready to impact a better future?

As an Estates Coordinator in our Healthcare team, you’ll play a key role in supporting the safe, efficient, and compliant delivery of estates maintenance services. You’ll help coordinate essential planned and reactive works, ensuring systems, processes, and people come together to deliver a positive impact for patients, colleagues, and the wider community.

Working at the heart of hospital operations, your role will directly support a healthcare environment where every detail matters. From managing maintenance schedules to supporting compliance and financial processes, your work will help create a safe, reliable, and well-maintained estate that enables high-quality care and supports a better future for all.

What you’ll do as an Estates Coordinator

  • Coordinate planned, reactive, and remedial maintenance activities using the CAFM (Computer-Aided Facilities Management) system
  • Allocate resources effectively to ensure works are delivered in line with contractual priorities and timescales
  • Monitor and track maintenance activities, ensuring accurate completion and compliance documentation
  • Support statutory compliance programmes by maintaining and updating planned maintenance schedules
  • Handle incoming enquiries via phone and email, logging requests and providing updates to stakeholders
  • Provide financial and administrative support including raising purchase orders, receipting invoices, and supporting reporting

Does this sound like you?

You’ll be a great fit for this role if you have:

  • A good understanding of building services and maintenance activities
  • Strong organisational skills with the ability to manage multiple priorities effectively
  • Excellent communication skills and the ability to build trusted relationships across teams
  • Strong IT skills, including Microsoft Office applications, and ideally CAFM systems

Previous experience within facilities management or a comparable environment is advantageous, though not essential.

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Salary: Competitive salaries with annual reviews

Pension: Up to 6% contributory pension scheme

Holidays: 25 days’ annual leave plus bank holidays

Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression

Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres

Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community

Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

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Posted: June 1st, 2026