Customer Fulfilment Co-ordinator (Mandarin Speaker, 25k, Customer Service Exps., Furnishing Ser[…]

We have a fantastic opportunity for a Customer Fulfilment Co‑ordinator for a Furnishing Service company in Manchester. Our clients are the property industry’s top interior design and furnishing partner, providing a full-service specialist furnishings service to developers, investors, realtors, management companies, and owners.

Requirements

• Experienced customer care representative with a track record of success.
• Mandarin speaker.
• Experience having conversations through WeChat.
• Exceptional problem solver with a strong interest in customer service and pleasing customers.
• Capable of multitasking using a variety of systems.
• High level of discretion, as well as the capacity to express yourself when necessary.
• Proactive and hands‑on with a “can‑do” mentality.
• Numerate and have a keen eye for detail.
• Excellent working experience, knowledge, and proficiency in using Microsoft Office suite of applications, particularly Microsoft Dynamics Navision (ERP) and Office 365.
• Capable of entering data rapidly and accurately, as well as dealing with large amounts of data input.

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