Operations Administrator

This is a new part time role for 22.5 hours a week working as part of the newly formed Operations Team providing admin support. A sound professional working relationship will be required with the GPs and staff working within the Practice.

Main duties of the job

• Preparing reports, spreadsheets and operational summaries
• Managing parking fines administration
• Support digital access platforms – Process clinical appointment books
• Log complaints and significant events and carry out investigations
• Assist with governance data
• Problem solve basic IT issues
• Responsibilities will evolve as the role develops

Qualifications

• Good standard of education with good literacy and numeracy skills

Experience

• Good interpersonal and communication skills
• Highly organised and excellent attention to detail
• Time management and ability to prioritise workload
• Good knowledge of Microsoft Office software and other IT systems
• Ability to work autonomously
• Ability to follow policy and procedures
• Accuracy in recording data
• Track record of administrative experience in a healthcare setting or similar
• Knowledge of EMIS Web Clinical System

Personal Qualities

• Flexible approach to the evolving nature of the role
• Able to show good initiative and judgement
• Good communicator verbal and written
• Enthusiastic and motivated
• Ability to work collaboratively in a team
• Drive to provide excellent administrative services
• High levels of integrity and confidentiality
• Take pride in providing a good service
• Ability to use own initiative and work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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