All the details
Work Pattern: Friday 07:00–13:30, Saturday 07:00–13:30.
Join M&S as a Customer Assistant in our Food section, where you will be at the frontline of the UK’s fastest growing retailer. We are not just looking for someone to fill shelves; we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we are driving.
We are seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll up their sleeves and go again, day in and day out, meeting strong customer demand head‑on.
You will be a resilient and committed brand ambassador who confidently recommends and sells new food products to our customers. Through remarkable service you will make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You will thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You will go above and beyond to serve, sell, fill, and help drive growth in sales.
- Digital confidence: you will utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience.
- Team player: you will contribute to a positive, high‑energy environment where everyone works hard and supports each other.
- Flexibility: you should be able to work across various areas of the store and adapt to changing demands.
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