Hybrid Customer Service Adviser – Inbound Calls

The Law Society in Birmingham is seeking a Customer Service Adviser to join its award-winning Contact Centre. This permanent role involves 35 hours a week with a hybrid working pattern, requiring commitment to training and service excellence.

You will assist customers with legal concerns, answer inquiries, and provide guidance, contributing positively to their experience. The position offers strong support for training and progression, plus a generous benefits package.

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