Customer Incident Response Specialist

Yorkshire Water is looking for a dedicated individual to provide exceptional customer support within the Service Centre located in Leeds Valley Park. The role requires excellent communication skills and the ability to analyze data for operational improvements while ensuring compliance with regulatory standards.

As a key member of the team, you will manage customer interactions, provide reassurance during service events, and liaise with third parties to ensure smooth service delivery. Flexibility and a commitment to first-class service are essential.

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