Hybrid Customer Resolution Specialist (9-Month Contract)

Prima Group in Liverpool is looking for a Customer Resolution Officer for maternity cover. This role involves managing complaints, supporting customer feedback initiatives, and analyzing data to enhance service delivery. The ideal candidate will have strong complaint handling experience, commitment to customer service excellence, and advanced skills in Microsoft tools. Benefits include a healthcare cash plan, pension scheme, flexible working arrangements, and annual leave. The position emphasizes inclusivity and values diverse backgrounds.#J-18808-Ljbffr…