Facilities Assistant – Domestic Services
The closing date is 26 May 2026.
We have multiple exciting opportunities available for highly motivated individuals to join our Cleanliness Services Team and be part of a front line team enhancing patient experience by delivering high standards of cleanliness. This is a Facilities Assistant role which will include working at satellite sites in the Shrewsbury area as required and also supporting our portering and catering teams as needed.
This is an alternate weekend working position. Shift pattern will be discussed further during interview.
We have vacancies working part time 30 hours and also evening shifts working 20 hours per week. We pay enhanced rates of pay when working weekends, bank holidays or unsociable hours (Before 6am and after 8pm).
Full training will be given.
Main duties of the job
- The role is multi-skilled, working across Cleanliness, Catering and Portering to support hospital services.
- Staff will work shifts including early, late, night and weekend hours as part of a rota.
- Duties include cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
- Team members must follow health and safety rules, infection control procedures and food hygiene standards.
- The job involves physical tasks such as lifting, moving equipment and walking long distances.
- Staff will also provide support in emergencies and assist patients, visitors and clinical teams when needed.
About us
We believe that compassionate care sits at the heart of everything we do. Every member of our team – clinical or non‑clinical – plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high‑quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values – ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
Person Specification
Qualifications
- NVQ in Housekeeping or Industrial Cleaning
Experience
- Proven relevant experience of cleaning in a healthcare setting
- Knowledge of infection, prevention and control
- Knowledge of cleaning products and COSHH
Skills
- Literacy skills in order to read instructions, guidelines, policies
- Ability to communicate with staff at all levels, members of the public and patients
- Ability to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
The Shrewsbury and Telford Hospital NHS Trust
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