Parts Advisor

Overview

Renault Swansea is looking for an experienced Parts Advisor to join our busy dealership on Fendrod Way, Swansea (SA7 9DG). You’ll be joining a Parts team that prides itself on providing excellent customer care.

Benefits

• A basic salary of £28,050pa OTE £31,625 pa
• 33 days’ annual leave including Bank Holidays (with the option to buy or sell additional days)
• Pension scheme with life assurance cover
• Share Incentive Scheme
• Brand new car on our Loan Plan Car scheme
• Staff discounts on vehicles, parts, servicing, and accessories
• Free Mortgage and pension advice seminars
• Cycle‑to‑Work scheme, including e‑bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Opportunities to progress your career and excellent Manufacturer training

What You’ll Be Doing

• Optimising the sale of all Parts and Accessory products to Retail and Trade Customers and the workshop
• Contacting distributors, fleet owners, trade outlets and shops to sell parts and accessories
• Satisfying all customer requirements and increasing all aspects of the parts business through direct selling
• Ensuring all customer queries are dealt with within required time frames
• Storing all parts correctly
• Stock management – assisting with warehouse duties, stock checking etc.

What You’ll Bring

• Previous experience in a Parts Advisor role preferably at a main dealer
• Excellent communication and negotiation skills
• Ability to deliver outstanding customer service
• Computer literate and ability to use online systems
• A full UK driving licence

Working pattern

You’ll be working 40 hours per week Monday to Friday 8.30am-5.30pm with 1 hour for lunch. Saturday mornings 8:30am -12:30pm on a rota (an average of two per month but not guaranteed. Overtime paid)

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