London Property Manager — AI-Powered Compliance & Ops Lead

Job Title

Property Manager

Company Description

LightWork AI – Fast-growing proptech startup

Job Description

Join LightWork AI to lead a pioneering “done-for-you” compliance service. You will own the full property operations lifecycle, leveraging our AI agent, Felicity, to automate legacy processes. This is a high-impact role for a sharp operator to bridge the gap between traditional property management and cutting‑edge AI technology in Victoria, London.

Location

London, UK

Why this role is remarkable

• Ground‑floor opportunity to shape a new service model at a startup redefining UK property operations with proprietary AI technology.
• Deep collaboration with product and engineering teams, directly influencing how AI tooling evolves based on your operational expertise.
• Direct ownership of a portfolio for top‑tier UK property brands with the backing of a fast‑scaling, tech‑first organization.

What you will do

• Manage the full compliance lifecycle including gas safety, EICR, HMO licensing, and audit‑ready record keeping with zero‑lapse SLAs.
• Oversee maintenance triage from diagnostics to contractor dispatch and final invoicing, ensuring high‑quality resolution and cost control.
• Coordinate lettings operations including pre‑qualification, viewing schedules, and tenant onboarding while maintaining data hygiene across CRM/PMS systems.

The ideal candidate

• Minimum of 2 years’ experience in UK lettings or property management with deep knowledge of compliance, R2R, and HHSRS.
• Technical background with a STEM degree from a top‑tier university and a strong bias toward automation and tech‑driven efficiency.
• Expert‑level detail orientation and accountability, comfortable signing off on audits and managing complex contractor networks under pressure.

Required skills: Automation, Compliance. Required languages: English.

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