We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
Becontree Heath Leisure Centre
Everyone Active is currently seeking an ambitious and self‑motivated individual to take on the role of Customer Service Advisor. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner, promoting our products and upholding the 30‑minute‑of‑activity‑5‑times‑a‑week brand mission.
Key Responsibilities
- Be passionate about promoting our products and enhancing the customer experience.
- Work independently while collaborating with the team to meet service standards.
- Maintain a friendly and enthusiastic ‘can‑do’ attitude in all interactions.
- Use computers confidently and accurately to process transactions and manage customer data.
- Provide professional first‑point‑of‑contact service to all customers.
Work Schedule
The role requires working days, evenings, and weekends.
Benefits
Competitive salary, opportunities for development, a vibrant and friendly working environment, and complimentary membership for you, a partner or children at over 220 leisure centres nationwide.
Equal Opportunities and Governance
Everyone Active is an equal opportunities employer and an Investors in People organisation. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
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