Job Title
Berth Coordinator
Location
Port of Tilbury London Ltd, Leslie Ford House, Port of Tilbury
Shift Pattern
Early / Late / Nights
Compensation
£38,203 per annum + Shift Allowance £11,667
About the Role
Based at the London Container Terminal, this role plays a critical part in ensuring the safe, efficient, and seamless flow of operations across all areas of the site. Working within the Control function, you will use terminal radio and computer systems to coordinate activities in real time, supporting both vessel and landside operations. This is a fast‑paced, detail‑focused role where strong situational awareness, clear communication, and the ability to adapt quickly are essential to keeping operations running smoothly.
Key Responsibilities
- Ensure smooth container flow in all operational areas.
- Activate the ‘Auto Plan’ IPOS automated planning tool.
- Support vessel loading and unloading sequences as per the Auto Plan.
- Manage work programme while vessel is working in conjunction with the OMS and Berth Coordinators.
- Manage late and held cargo for export by re‑planning and rescheduling where necessary.
- Ensure safe stowage of General, Hazardous, Temperature controlled and out‑of‑gauge containers.
- Adhere to all pile weight restrictions.
- Adhere to all vessel stability requirements.
- Send/copy all relevant paperwork and EDI files to all parties as required.
- Raise attention to areas of poor performance.
- Identify lost time and productivity gaps.
- Ensure carriers are manned up at the correct times and report any that are not to the shift manager.
- Allocate work to carriers using the terminal operating system.
- Monitor and react to ship operations and process import and export containers.
- Monitor landside operations and control queues, both VBS and Non‑VBS, and react to changing situations.
- Monitor all VBS barriers and deal with VBS enquiries (VBS Phone).
- Monitor all equipment allocated.
- Maintain the terminal operating system to move and update stows and record information received in control from equipment operators.
- Operate the Yard Management System, working in close liaison with the Terminal Planners and the Terminal’s lifting equipment drivers.
- Monitor reefers to be unplugged through the Terminal Operating System prior to delivery to vehicles and/or vessels, also imports from vessels.
- Housekeeping of the yard during quiet periods to maintain an effective stack.
- Receive and process information in Control as directed by the OMS.
- Liaise with and plan rail movements.
- Use radio communication.
- Undertake relief duties in other departments as may be required.
- Answer the OMS phone if they are not able to do so.
Qualifications & Skills
- GCSE (A‑C passes) or equivalent including English.
- Good communication skills including radio communications.
- IT systems skills including operations or warehousing systems.
- Ability to work autonomously and as an effective member of a team.
- Ability to react to changing operational situations and allocate equipment to maximise productivity.
- Attention to detail.
- Proven commitment and reliable work history.
- Experience of working shifts and unsociable hours.
- Full UK right to work.
- Driving licence, valid in the UK.
What Forth Ports Can Offer You
- A competitive salary.
- Generous annual leave entitlement.
- Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary.
- Health promotion events and employee wellbeing initiatives to support physical and mental wellbeing.
- Employee Assistance Programme (EAP) providing free, confidential 24/7 telephone support for you and your family.
- On‑site Occupational Health Team with access to professional support and referrals to services such as counselling, physiotherapy and free flu jabs.
- An annual Christmas thank you gift of a complimentary turkey or meat‑free alternative for all employees.
- GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms.
- Cycle to Work scheme to support affordable, sustainable commuting.
- On‑site free parking available for all employees.
- Attractive family‑friendly policies, including enhanced maternity cover.
- Employee discount platform providing savings on UK‑wide restaurants, retail, car rentals, days out and holidays.
Equal Opportunity Statement
We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
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