Customer Service Co-Ordinator

Customer Service Coordinator

Location: Telford office based

Work hours: Monday – Friday

Salary: £26,000 plus benefits, annual bonus, 25 days holiday plus bank holidays and regular incentives

Responsibilities

• Raise & process customer purchase orders as well as order acknowledgements
• Raise packing lists for inward shipments
• Check purchase orders to ensure they match requested production orders
• Receive and send shipping documents to clearing agents
• Raise customer invoices
• File completed invoice packs, purchase orders and archiving
• Review and follow delivery schedules with the logistics department
• Update the system with shipping information
• Track deliveries and shipments and update customers
• Deal with general customer enquiries and provide purchase order updates
• Raise credit notes, debit notes and proforma invoices when needed
• Provide Sales support based on requests coming from the Sales Managers across Europe

Essential Criteria

• Be highly proficient with MS Office
• Have accurate data entry skills
• Be an excellent written and verbal communicator
• Have some customer service experience
• Be literate and numerate
• Have a positive attitude and strong work ethic

This role is UK based and does NOT have sponsorship opportunity.

#J-18808-Ljbffr…