Lead Support Worker

Lead Support Worker – (26752)

Earn £14.06 per hour plus 34 days leave (rising to 39) and a health cash plan worth over £1,140.

Temporary (12 months – possibility of extension), full time (37.5 hours per week), Monday‑Friday with some occasional weekends.

We can’t offer a Certificate of Sponsorship for this role.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step toward their goals; the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Support planning and risk management to deliver person‑centred support. We do not provide personal care and focus on housing‑related support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support customers with daily tasks such as budgeting, cooking and attending appointments.
• Work with multi‑agency teams to safeguard and empower customers.
• Help customers build independence and prepare for their move‑on into the community.

You have

• Passion and experience in supporting others, ideally in a supported housing setting.
• Knowledge of substance misuse, mental health, welfare benefits and homelessness.
• Experience assessing referrals and coordinating support.
• The ability to work independently, remain calm under pressure and exercise a resilient approach.
• Experience with enhanced DBS (we provide) and a valid driving licence; a vehicle insured for business use is preferred.
• Comfort with working 37.5 hours per week in core hours 9 am‑5 pm with flexibility based on customer needs.

What’s in it for you

• 34 days leave, rising to 39 days (includes bank holidays and a “me day”).
• Health cash plan saving you (and your children) £1,140+ annually covering dental, opticians, prescriptions and more.
• Matching pension contribution up to 7 % and life insurance of 3x basic salary.
• Instant pay access via Stream.
• Over 800 discounts on shops, holidays, days out, tech and more.

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