Field Operations Support
We have an exciting opportunity for a Field Operations Support to join the team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
About Yorkshire Water
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
What we do!
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
Where you fit in!
Location: Based across the North East in Yorkshire.
Work type: Permanent. 37 hours per week, Monday – Friday.
As our Field Operations Support you will:
- Carry out essential operational activities that support safe, efficient and high quality delivery across the water network.
- Play a key role in improving asset health, contributing to the delivery of the mains renewal programme and wider Field Operations performance objectives.
- Support site access requests, coordinating entry for third parties undertaking non intrusive works on the network.
- Complete cyclical site inspections, ensuring assets meet required standards in line with inspection protocols.
- Deliver secondary chlorination activities, including sampling, equipment checks, maintenance and safe handling of materials.
- Provide operational support such as filter changes, bottled water deliveries and customer communications, ensuring a positive customer experience during service impacts.
What skills & qualifications you will need:
- Deliver essential Field Operations activities, ensuring all work is completed safely, efficiently and in line with Yorkshire Water standards.
- Work closely with Field Operations and Resource & Planning teams to plan and deliver both reactive and cyclical activities.
- Take responsibility for working safely at all times, following Safe Working Procedures (SWPs) and escalating where guidance is unclear or requires development.
- Use Yorkshire Water systems (e.g. SAP, Advantex, ICE, Odyssey, RTS, Nintex) to accurately record and manage work activity.
- Manage your own workload independently, demonstrating good organisation, initiative and accountability.
- Maintain strong internal and external relationships, working collaboratively with colleagues, partners and customers.
- Provide a high standard of customer service, ensuring a professional and positive experience during all interactions.
- Demonstrate strong attention to detail and consistently reflect Yorkshire Water’s values and behaviours in your day‑to‑day work.
- Support flexible working patterns and job share options where possible to balance work and home life.
Benefits and Compensation
- Competitive salary based on experience: £27,321 to £32,241.
- Company van.
- Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
- Attractive pension scheme (up to 10% company contribution).
- 25 days annual leave plus bank holidays, plus an extra two wellness days.
- Life assurance cover of 4 times pensionable salary.
- Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme.
- Online GP service, cycle to work scheme, gym membership discounts and more.
Eligibility and Additional Information
All roles are subject to a medical questionnaire and further medicals when required. Successful candidates will undergo pre‑employment checks including a Basic Disclosure Check, and potentially a Counter Terrorist Check or Security Check clearance. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Closing date for this role is 11th June 2026.
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