Customer Service Advisor

Job Overview

Victorian Plumbing is recruiting Customer Service Superstars in Skelmersdale or Leyland. The role offers a pathway to growth, competitive rewards, and a supportive culture.

Financial & Schedule

• Competitive salary of £27,545.76 (£13.20 p/h) with a robust monthly bonus scheme.
• Predictable 5‑week shift rotation: only one late‑shift week and one full weekend out of five.
• Generous leave that increases with service.

Growth & Wellbeing

• Clear progression pathways through structured training and internal development.
• Premium wellness package: free on‑site gym access, healthcare cash plans, and an employee assistance programme.
• Daily comforts: free tea and coffee, subsidised food, and exclusive high‑street discounts.

Mission & Responsibilities

• Engage with customers via phone, email, and live chat to deliver solutions that earn 5‑star reviews.
• Guide customers to the right bathroom fit, from advanced shower systems to roll‑top tubs.
• Meet KPIs and SLAs consistently and efficiently.
• Collaborate with team members to share ideas and improve service and performance.

Logistics & Talent Sought

• Location: Skelmersdale or Leyland, Lancashire.
• Salary: £27,545.76 (£13.20 p/h).
• Start date: Monday, 01 June 2026.
• Hours: 40 per week.
• Shift example (5‑week rotation): 12:30–21:00 week, 09:30–18:00 week, and two 08:00–16:30 weeks.

Our Commitment to You

We are a disability‑confident committed employer dedicated to an inclusive and supportive workplace. Adjustments to the recruitment process can be made upon request. VictorianPlumbing.co.uk is unable to sponsor work visas at present.

#J-18808-Ljbffr…