Job Requirements
- Familiarize with company’s Quality Management System and ensure it’s effective application.
- Attending enquiry on cargo acceptance & door delivery quotation.
- Following up routing order from nominated agents.
- Data entry & arrange cargo transfer to warehouse on coload booking.
- Provide updated nomination tariff to POD agents.
- Billing to nominated agent on door delivery, door delivery shipments & other nomination related billing.
- Attending enquiry on cargo transshipment status, cargo acceptance, door delivery quotation & other transshipment related matter.
- Provided updated transshipment tariff to POL agents.
- Support role to assist in resolving issues and handling disputes with agents when problems arise.
Requirements
- Minimum Diploma/Degree in the relevant discipline.
- Minimum 1 to 2 years’ experience in shipping / freight forwarding.
- Possess good communication and customer service skills.
- Meticulous with an eye for details.
- Pleasant personality with positive working attitude.
- Interested in data entry and doing documentation.
- Proficient in PC application (MS Word, Excel)
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