Support Worker – Bank Staff – Clouds House
Location: Salisbury
Salary: £13.45 per hour
Vacancy Type: Bank Staff, Contracted
Looking for flexible work where you can truly make a difference? Join our team at Clouds House as a Bank Support Worker, based at Clouds House. Hours are offered on an as and when required basis. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment.
Working within our fully integrated One Team model, you’ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same – this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
What you’ll be doing:
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating when needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What we’re looking for:
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional boundaries and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
Desirable:
- Experience in addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviourFull UK Driving Licence
At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer flexible bank shifts to fit around your availability, ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters.
Please note: No sponsorships are available for this role.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to Work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply: Please proceed through the following link to complete your application.
https://careers.forwardtrust.org.uk/vacancies/637/support-worker–bank-staff–clouds-house.html
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