Service Coordinator in Nottingham)

Position: Service Coordinator

Location: Nottingham

Hours: 8am – 4pm

Salary: Up to £30,000 pro rota

About your new company

Employees are at the heart of this business, for over 40 years company culture has always been top priority ensuing team performance added value and quality service. known for its innovation and reliability.

About your new Service Coordinator role

• Receiving, logging, and coordinating service requests from customers.
• Scheduling engineer visits and ensuring timely completion of service calls.
• Liaising between engineers, customers, and suppliers to ensure smooth operations.
• Maintaining accurate service records and updating job management systems.
• Managing parts requirements for service jobs and coordinating deliveries.
• Providing excellent customer service via phone and email.

What you will need for this Service Coordinator role

• Previous experience in administration, coordination, or customer service (mechanical/engineering background beneficial but not always required).
• Strong organisational and multitasking skills.
• Good IT skills; familiar with office systems and service management software.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills, both written and verbal.

What you will get in return

• The opportunity to work with a great bunch of people.
• To work in a business that is ever changing, constantly evolving and encourages creative thinking.
• 25 Days Holiday Per Annum
• Competitive Salary
• Pension Scheme
• Health Care Scheme
• Supportive Team Environment
• Progression opportunities

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