Job Overview
We have an exciting opportunity for a Property Manager to join our Residential Lettings team. Once successful candidates complete their initial probationary period the role will primarily be undertaken from home, with four days each month at our Head Office in Chelmsford or a Beresfords branch.
Benefits
Our company offers a lucrative salary and benefits package, including an additional holiday entitlement, a birthday off day, and rewards for milestones such as a meal out for two, weekends away, or vouchers. Full bonus and salary details are provided below.
Duties
- Receiving maintenance-based queries from tenants via telephone or e‑mail.
- Consulting with landlords and providing regular updates on maintenance work and issue resolution.
- Reporting issues to approved contractors and arranging access for building quotations and/or repairs.
- Maintaining accurate records of enquiries, actions taken, related conversations, compliance checks, and communications.
- Coordinating property compliance and safety checks, liaising with contractors, landlords, tenants, and internal teams to meet statutory obligations and certification requirements.
- Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable.
- Remaining in regular contact with the relevant local lettings branch and other internal staff involved in property management and compliance.
Requirements
- A proven track‑record within residential lettings or property management is not essential.
- A natural problem‑solver with a can‑do approach to proactively progressing and resolving maintenance issues.
- Effective verbal and written communication skills.
- A confident and professional approach.
- Well‑organised with the ability to prioritise urgent tasks within a busy workload.
- IT proficient, familiar with standard MS Office packages.
Salary & Benefits
Full‑time salary £26,000p/a–£28,000p/a, depending on relevant experience, including basic salary and bonuses.
Training
- Successful candidates will receive comprehensive initial and ongoing training, aligned with their prior experience.
- Professional accreditations can be acquired, with Beresfords funding the full cost of relevant course material.
Hours of Work
Monday to Friday 8.30am–5.30pm, with occasional Saturdays on rota (typically around 1 in 6) working from home. Where required, time off in lieu will be provided.
Hybrid Working
During the probation period, work at our Head Office in Springfield, Chelmsford. After successful completion, work on a hybrid basis between home and the Office.
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