Production Support

Description

Job Description – Production Support

£13.25 per hour – Full-Time – Permanent

Role Purpose

The key purpose of this role is to keep production moving efficiently and ensure all customer orders are completed accurately and on time. This is a non‑managerial, operational support role with no formal people management responsibility.

Key Responsibilities

Production Flow & Organisation

• Maintain smooth production flow and resolve issues that could cause delays.
• Prevent cage jams by ensuring cages are positioned correctly for offloading, processing, and collection.
• Organise the yard and factory floor daily by 10:00am.
• Carry out daily checks to ensure no customer orders are left in incorrect locations.
• Ensure work bins are in the correct order and location at all times.

Performance & Targets

• Carry out hourly checks to ensure production areas are on track to meet daily targets.
• Escalate delays or issues to management when identified.
• Cover production areas when required and provide feedback on root cause and prevention.
• Manage the Kanban system including ordering, confirming delivery, and stock flow.
• Manage daily stock put-away and system updates.
• Inspect wash bags and arrange repair or replacement.
• Order and manage EcoLab chemicals and organise barrel collections.
• Ensure scrap is organised, recorded, and disposed of correctly.
• Maintain good housekeeping and safety standards.

People, Training & Inductions

• Support staff inductions.
• Assist with ongoing training across production areas.

Customer & Management Support

• Support preparations for customer visits.
• Provide operational support to the Production Manager, Transport Manager, and General Manager.

Skills & Experience

• Experience in a production or industrial environment
• Strong organisational skills
• Proactive and problem‑solving mindset
• Kanban or stock control experience
• Commercial laundry or manufacturing experience

Health & Safety

Employees must comply with all health and safety requirements and take reasonable care of themselves and others.

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