Assistant Manager

Job Title: Assistant ManagerLocation: AldershotBasic Salary: £27,495OTE: £34,000 – £37,000+ per annumShift and schedule: Trading hours are 9 am – 5:30 pm, Monday to Saturday, and closed on Sundays. 5 over 7 day working pattern

Role Overview

Priority Recruitment is offering a leadership role as Assistant Store Leader at a leading telecoms franchise in Aldershot. The position provides full autonomy within a team and a clear progression path to senior management.

Benefits

• Starting salary of £27,495 per annum.
• Monthly commission paid on performance with an uncapped structure.
• Exclusive staff discounts on phones, plans, and accessories.
• Access to premium accessories at cost price.
• Regular team incentives, social events, and monthly recognition awards.

Key Responsibilities

• Welcoming customers, creating a professional and approachable environment.
• Providing tailored advice on mobile plans, handsets, broadband, and accessories based on customer needs.
• Managing day‑to‑day operations to achieve commercial targets and deliver outstanding service.
• Coaching and motivating team members to hit KPIs, build product knowledge, and increase confidence in selling.
• Overseeing the sales floor, supporting staff, resolving queries, and driving performance.
• Maintaining stock levels, processing deliveries, and merchandising products in line with brand standards.
• Handling transactions, returns, and escalated customer issues with care.
• Ensuring store presentation, compliance, and cleanliness meet standards.
• Reporting on sales figures, identifying improvement areas, and implementing plans to increase results.
• Providing insight to area managers and the franchise group to influence promotions, training, and operational improvements.

Qualifications & Experience

• Proven experience in a telecoms, tech, or customer‑focused retail/sales environment.
• Strong leadership skills with a history of coaching and motivating teams to exceed sales targets.
• Comfortable in fast‑paced, target‑driven settings with a track record of delivering results.
• Hands‑on, proactive approach with the ability to operate on the shop floor and analyse performance data.
• Passion for technology and telecoms, staying current with the latest products, plans, and market trends.
• Clear, confident communicator who builds customer trust and a brilliant in‑store experience.
• Positive, solutions‑focused attitude driven by goal attainment.
• Ability to work independently and make decisions that benefit the team, customers, and business.

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