Retail Supervisor – Colchester Severalls
40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You’ll Do
You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make customers happy. This role goes beyond a typical store job; as a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse and stock shelves. It can be hot in summer and cold in winter – a real pride in what you and the team do matters.
Day-to-Day Responsibilities
- Support the Store Manager, standing in their absence, motivating and engaging the team and coaching them to grow sales and achieve targets.
- Check and unpack deliveries, stock shelves, clean the branch and put orders together.
- Deliver great service: provide a great customer experience with a smile, even when busy, and coach the team to do the same.
- Ask questions and build relationships, ensuring customers leave the branch with everything they need for their job.
- Build a fun working environment: maintain high product availability and branch standards, making it a place everyone loves to work.
What You’ll Bring
- Hard work and passion – retail experience is not required; just focus on delivering great service and learn on the job.
- Love of teamwork – be happy to muck in and get your hands dirty.
- Positive attitude – ensure customers have a great experience.
- Reliability – be present when needed, flexible and fun to be around.
- Be yourself – bring your whole self to work and let your true personality shine.
What You’ll Get
You’ll have ample opportunities to grow within Toolstation and the Travis Perkins Group, with support through training and development, including the Toolstation Academy programmes.
Benefits include:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save & buy as you earn
- 20% discount across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
About Toolstation
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Our expansion programme and diverse group means opportunities for ambitious people to grow.
Equal Opportunity Statement
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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